Refund Policy

Effective Date: [Insert Date]

At The Mall Cart, customer satisfaction is our priority. Please review our refund policy below:

1. Eligibility for Refunds

• Refunds are available within [X] days of receiving the product.
• Items must be unused, in original packaging, and include all accessories.

2. Non-Refundable Items

• Downloadable software and digital services.
• Customized or special-order items.
• Items damaged due to misuse or improper handling.

3. Refund Process

• Contact us at [insert email] with your order details.
• Ship the item back to our return address (customer is responsible for return shipping).
• Once inspected, refunds are processed to the original payment method within 7 business days.

4. Late or Missing Refunds

• If you haven’t received a refund, check with your bank or payment provider.
• If still unresolved, contact us at [insert email].

5. Exchanges

• We replace defective or damaged items. Contact us within 7 days for assistance.

For any refund-related inquiries, reach out to The Mall Cart Support at support@themallcart.com